We strive to create a welcoming, respectful, and tranquil environment for all our clients. To ensure that everyone enjoys our space and services, we kindly ask you to adhere to the following guidelines.

General Guidelines

• Please conduct yourself in a respectful, quiet, and well-mannered fashion while in Jazala spaces. Aggressive, loud, or disruptive behavior will not be tolerated.

• Maintain a clean and considerate environment by storing personal belongings in the lockers provided.

• Appropriate attire is required at all times when using Jazala facilities. Please wear clothing suitable for fitness, wellness, or recovery activities.

• Footwear Policy: Always wear slippers, non-slip socks, or appropriate shoes when moving around the facility.

• The use of alcohol, cigarettes, e-cigarettes, or vapes is strictly prohibited in all areas of Jazala Wellness.

• Please ensure you use the main entrance to enter and leave the facility. Fire exits are for emergencies only unless instructed otherwise by Jazala staff.

Facility Use

• Our wellness and biohacking facilities close 60 minutes before the advertised closing time. Please plan your sessions accordingly.

• Mobile phones and smart devices must be set to silent mode to maintain a peaceful environment.

Classes & Workshops

• Pre-Booking Required: To ensure your spot, we recommend booking classes in advance. Classes can be booked up to 7 days prior via the Jazala app or website.

• Punctuality Matters: Arrive at least 5 minutes before the start time of any class or workshop. Late arrivals will not be permitted for safety and to avoid disrupting others.

• Dress Code for Classes:

  • For AntiGravity® Fitness classes, wear short-sleeved or long-sleeved t-shirts, leggings, or tracksuits. Crop tops, vests, and shorts are not permitted due to the friction of the hammocks.

  • Remove sharp jewelry, hair clips, pins, or any accessories that could pose a safety risk.

  • For Reformer classes, Grip Socks are mandatory to ensure safety and hygiene.

• Respectful Participation: Instructors reserve the right to ask clients jeopardizing the safety or enjoyment of others to leave the class.

• No Photography or Filming: To respect privacy, photography or video recording is not permitted during classes unless prior consent is obtained from participants, instructors, and Jazala management.

Health & Safety

• Jazala is committed to maintaining a safe and hygienic environment for all clients.

• If you feel unwell, please inform staff immediately and avoid participating in activities that could impact your well-being or the safety of others.

Timetable & Changes

• While we strive to provide consistent services, timetables and instructors may occasionally change due to circumstances beyond our control. We apologize for any inconvenience caused.